Essential Information:

- Bring your passport to check-in
- Show up at the check-in counter at least 30 minutes before departure time
- Luggage allowance: 7kgs/passenger (not applicable for infant). Excess luggage will be on standby and extra charge will be applied. See section BAGGAGE for additional information.

Check-in locations:
Noi Bai Airport: Counter E09, Domestic Hall A, Terminal 1, Noi Bai Airport, Hanoi

Ha Long: Villa T7, Tuan Chau Marina, Halong City

Da Nang Airport: Counter 51, Domestic Hall, Da Nang Airport. Da Nang City
Phu Bai Airport: Domestic Hall, Phu Bai Airport, Hue City

Hotline phone numbers in case of emergencies or any other queries:
Noi Bai Airport:  +84 (0) 919 136 089

Halong: +84 (0) 919 866 089
Da Nang Airport:  +84 (0) 911 269 646
Phu Bai Airport: +84 (0) 911 269 646

Reservation: +84 (0) 962 960 689

Safety
Before our flight takes off, passengers are required not to stored or be under the influence of alcohol or illegal drugs. To ensure that your experience is an interesting one, we commit strict safety standards and we may refuse boarding to any person we deem is in breach of our safety policy.

Clothing
We recommend you wear comfortable clothing during your flight. Also be aware that scarves and long gowns can cause a safety hazard, so we recommend you not wear these. Our seaplanes have air conditioning, however due to Vietnam’s tropical environment (warm weather from May to September), we recommend that you dress in light clothing to ensure a comfortable flight.

Weather Condition
Our pilots are experienced with the range of weather conditions that happen in Vietnam. On occasion, weather conditions may not be suitable for operating or continuing a flight safely, which will result in a cancellation of services or a diversion from original flight plan to a safe landing area. Should this occur, then our policy is to refund the full ticket price or re-schedule an alternative flying time.

Our services

Hai Au Aviation provides Vietnam's only premium, small aircraft service aboard our 12-seater Cessna Caravans. Our scheduled and sightseeing flights encompass speedy transfers between Hanoi and Halong Bay as well as Hue and Danang while our chartered flights service over 20 destinations all throughout Vietnam allowing you to fly when you want, where you want.

Scheduled Flights
Our scheduled flights are the fastest, most comfortable way to travel, saving valuable time over bus or car transfers.

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Sightseeing Flights
See well-traveled destinations from a completely new perspective aboard our sightseeing flights which reveal fascinating details unseen from the ground.

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Charter Flights

Fly how you want with who you want. Enjoy the luxury of complete privacy with a dedicated flight crew just for you.

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News & Specials

 
Hai Au Aviation Adds Afternoon Scenic Flights Over Halong Bay
With the recent opening of the Halong – Hai Phong Expressway cutting down the travel time between Hanoi and Halong nearly in half, many discerning visitors...

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Hai Au Seaplanes Recommended by National Geographic
National Geographic Travel recently published an article about the UNESCO World Heritage site of Halong Bay and mentioned taking a Hai Au seaplane flight...

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About Hai Au Aviation
Established in 2011, Hai Au Aviation is a member of the Thien Minh Group - a leading travel and hospitality group in Southeast Asia. Hai Au Aviation is...

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