The travel documents conditions:

Passengers’ travel documents as referred below shall meet the following conditions:

• Travel documents are still valid;

• Birth Certificate and Birth Certifying Form must be the original ones or copy one certified by notarial office with legal status.

1. For passengers from the age of 14 years old: 

a. Non-Vietnamese nationalities: 

Passengers have to present one of these documents below:

• Passport;

• Confirmed form written by a diplomatic mission or consulate with a passenger photo glued on and stamped and the original police report in case of losing the passport;

• Travel Document, Loose - leaf Visa, identity members card of diplomatic missions, consular offices, representative offices of international organizations issued by Vietnam diplomatic offices; permanent residence card; temporary residence card; driving license; Aviation Security control card or airlines identity card issued by Vietnam authority. 

b. Vietnamese nationalities:

Passengers have to present one of these documents below:

• Passport or Travel Document;

• Identity card;

• Military Identity Card;

• National Assembly membership card;

• Communist Party of Vietnam membership card;

• Press Identity card;

• Driving licence;

• Aviation Security control card;

• National Security Aviation Committee card;

• Airlines Identity card;

• Certifying personal identification form by local police or authorities about passenger ‘s permanent residence or temporaty residence; Certifying form by authorities about passenger ‘s sentenced completion. Above certifying forms must be attached with stamped portrait picture and shall be valid within 30 days from the date of confirmation.

2. For passengers under the age of 14 years old: 

a. Non-Vietnamese nationalities: 

• Passport

b. Vietnamese nationalities:

• Passport;

• Birth Certificate;

• Birth Certifying Form (infants under one (01) month old);

• Certifying form by a social organization for children under the patronage of that organization. This certifying form shall be valid within 6 months from the date of confirmation.



Contact Us

For online bookings:

Hotline: +84 (0) 962 069 689 (Open 8am - 8pm GMT +7)

For Agents bookings:

Hotline: +84 (0) 962 960 689 (Open 8am - 8pm GMT +7)
Tel: (+84 24) 3943 9966
Fax: (+84 24) 3943 2299

For media contact:


For job opportunities:



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+84 (0) 962 069 689



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Hai Au Aviation

Floor 11, 70-72 Ba Trieu Street, Hoan Kiem District, Hanoi, Vietnam.

Noi Bai Airport: Counter E09, Lobby E, Terminal 1, Noi Bai International Airport, Hanoi, Vietnam

Tuan Chau Marine: No T7 Tuan Chau Commercial Urban Area, Tuan Chau Ward, Halong City, Quang Ninh Province, Vietnam.